Interpersonal Skills

IMPORTANCE OF INTER-PERSONAL SKILLS

Successful persons develop pleasing and magnetic personalities. It helps in getting friendly co-operation from others. A pleasing personality is easy to recognize but hard to define. It is apparent in the way a person walks and talks, his tone of voice, the warmth in his behavior and his definitive level of confidence. A pleasing personality is a combination of a person’s attitude, behavior and expressions.

Factors that Prevent Building and Maintaining Positive Relationships

·         Selfishness

·         Lack of courtesy

·         Inconsiderate behavior

·         Not meeting commitments

·         Rude behavior

·         Lack of integrity and honesty

·         Self-centredness

·         Arrogance

·         Conceit

·         Negative attitudes

·         Closed mind

·         Lack of listening

·         Suspicious nature

·         Lack of respect for values (low morals)

·         Lack discipline

·         Lack of compassion

·         Impatience

·         Anger

·         Manipulative behavior

·         Escapist behavior

·         Touchy nature

·         Inconsistency

·         Unwilling to accept the truth

·         Past bad experiences

·         An uncaring attitude

·         Greed

Consequences of Poor Relationships and Lack of Trust

·         Stress

·         Lack of communication

·         Irritation

·         Close-mindedness

·         No team spirit

·         Lack of credibility

·         Poor self-esteem

·         Suspicion

·         Loss of productivity

·         Isolation

·         Poor health

·         Distrust

·         Anger

·         Prejudice

·         Breakdown of morale

·         Uncooperative behavior

·         Conflict

·         Frustration

·         Unhappiness